FAQs

  • All
  • Delivery
  • Misc
  • Orders
  • Payments
  • Support

The main price which is crossed out represents the products RECOMMENDED RETAIL PRICE which you can expect to pay for on baajoo.com. Watches on sale are always crossed out to reflect current discount prices.

We have tried to make contacting us as simple as possible. Feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Unfortunately not! All purchases and payments must be completed via our online store. Orders are dispatched from our warehouse in Lagos and transported with DHL Couriers. We do however offer a collection option if you wish to collect your order from our Lagos warehouse office. Feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Once baajoo.com has dispatched your order, you will receive your DHL courier tracking number via email, text or DM. If you would like us to assist you with your tracking number, feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Yes! You can. If you would like to confirm availability of any watch model before ordering, feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

We do not accept exchanges on products received in Good condition, the only exception being wrongly delivered orders. Kindly check out our “Order Returns & Cancellation policy”. Link here

Refunds are made only if returned product remains in mint condition, unused and returned with original packaging. Kindly check out our “Order Returns & Cancellation policy”. Link here

Should an item not meet with your satisfaction for whatever reason you may return the goods to baajoo.com within seven days of receipt. You will refund less all direct costs incurred by baajoo.com associated with the order such as actual delivery costs. The goods must be returned with all packaging, documentation and be undamaged (watches must be unworn). A written reason for the cancellation must accompany the returned goods. If an unwanted product is returned and exchanged for a different product, the customer will be charged or refunded any price difference plus return shipping.

Kindly check out our “Order Returns & Cancellation policy”. Link here

We offer same day delivery on orders placed before 12 noon within Lagos. Deliveries within Lagos takes 24 hours. Orders shipped outside Lagos are within 2 – 7 working days.

Baajoo.com is the official watch eShop for Procomserve. Procomserve is a wholesale B2B and B2C distributor of authentic quality products in Nigeria.

We have made shopping as simple as possible. Use our various search or product selection menus to find the watch models you require quickly and easily. Should you find anything you would like to purchase simply add it to your shopping cart. You will be taken to the checkout screen where you can either choose to checkout or continue shopping. Should you select the checkout option, you will then be asked to enter in your delivery details as well as make a payment.

Yes! We guarantee that all our watches are authentic and genuine, all watches are delivered with warranties.

Don’t hesitate to contact us for any further information and or carry out your due diligence via the four-digit (or three-digit) module number marked on the back cover of your watch:

https://support.casio.com/en/manual/manuallist.php?cid=009

Payment on delivery is available for Lagos customers ONLY! Feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Procomserve owns and runs “baajoo.com”. Therefore, all payments and transactions are made through the Company. Worry Not! Your payments will be confirmed, orders processed and delivered as requested.

Yes! Your card is 100% secure. We have partnered with Paystack for all payments and transactions.

Paystack is PCI DSS Level 1 certified, the highest level possible in the global card payments industry. You can trust that your card is secure.

They’re licensed by the Central Bank of Nigeria as a Payment System Service Provider and are listed on the Visa and Mastercard partner databases.

Yes! This method of payment is available via the Paystack platform.

Once baajoo.com has dispatched your order, you will receive your DHL courier tracking number via email, text or DM. If you would like us to assist you with your tracking number, feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

We do not accept exchanges on products received in Good condition, the only exception being wrongly delivered orders. Kindly check out our “Order Returns & Cancellation policy”. Link here

Refunds are made only if returned product remains in mint condition, unused and returned with original packaging. Kindly check out our “Order Returns & Cancellation policy”. Link here

Should an item not meet with your satisfaction for whatever reason you may return the goods to baajoo.com within seven days of receipt. You will refund less all direct costs incurred by baajoo.com associated with the order such as actual delivery costs. The goods must be returned with all packaging, documentation and be undamaged (watches must be unworn). A written reason for the cancellation must accompany the returned goods. If an unwanted product is returned and exchanged for a different product, the customer will be charged or refunded any price difference plus return shipping.

Kindly check out our “Order Returns & Cancellation policy”. Link here

We offer same day delivery on orders placed before 12 noon within Lagos. Deliveries within Lagos takes 24 hours. Orders shipped outside Lagos are within 2 – 7 working days.

We have made shopping as simple as possible. Use our various search or product selection menus to find the watch models you require quickly and easily. Should you find anything you would like to purchase simply add it to your shopping cart. You will be taken to the checkout screen where you can either choose to checkout or continue shopping. Should you select the checkout option, you will then be asked to enter in your delivery details as well as make a payment.

Payment on delivery is available for Lagos customers ONLY! Feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

The main price which is crossed out represents the products RECOMMENDED RETAIL PRICE which you can expect to pay for on baajoo.com. Watches on sale are always crossed out to reflect current discount prices.

Unfortunately not! All purchases and payments must be completed via our online store. Orders are dispatched from our warehouse in Lagos and transported with DHL Couriers. We do however offer a collection option if you wish to collect your order from our Lagos warehouse office. Feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

We do not accept exchanges on products received in Good condition, the only exception being wrongly delivered orders. Kindly check out our “Order Returns & Cancellation policy”. Link here

Refunds are made only if returned product remains in mint condition, unused and returned with original packaging. Kindly check out our “Order Returns & Cancellation policy”. Link here

Baajoo.com is the official watch eShop for Procomserve. Procomserve is a wholesale B2B and B2C distributor of authentic quality products in Nigeria.

We have made shopping as simple as possible. Use our various search or product selection menus to find the watch models you require quickly and easily. Should you find anything you would like to purchase simply add it to your shopping cart. You will be taken to the checkout screen where you can either choose to checkout or continue shopping. Should you select the checkout option, you will then be asked to enter in your delivery details as well as make a payment.

Yes! We guarantee that all our watches are authentic and genuine, all watches are delivered with warranties.

Don’t hesitate to contact us for any further information and or carry out your due diligence via the four-digit (or three-digit) module number marked on the back cover of your watch:

https://support.casio.com/en/manual/manuallist.php?cid=009

Yes! Your card is 100% secure. We have partnered with Paystack for all payments and transactions.

Paystack is PCI DSS Level 1 certified, the highest level possible in the global card payments industry. You can trust that your card is secure.

They’re licensed by the Central Bank of Nigeria as a Payment System Service Provider and are listed on the Visa and Mastercard partner databases.

The main price which is crossed out represents the products RECOMMENDED RETAIL PRICE which you can expect to pay for on baajoo.com. Watches on sale are always crossed out to reflect current discount prices.

Once baajoo.com has dispatched your order, you will receive your DHL courier tracking number via email, text or DM. If you would like us to assist you with your tracking number, feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

We do not accept exchanges on products received in Good condition, the only exception being wrongly delivered orders. Kindly check out our “Order Returns & Cancellation policy”. Link here

Refunds are made only if returned product remains in mint condition, unused and returned with original packaging. Kindly check out our “Order Returns & Cancellation policy”. Link here

Should an item not meet with your satisfaction for whatever reason you may return the goods to baajoo.com within seven days of receipt. You will refund less all direct costs incurred by baajoo.com associated with the order such as actual delivery costs. The goods must be returned with all packaging, documentation and be undamaged (watches must be unworn). A written reason for the cancellation must accompany the returned goods. If an unwanted product is returned and exchanged for a different product, the customer will be charged or refunded any price difference plus return shipping.

Kindly check out our “Order Returns & Cancellation policy”. Link here

We have made shopping as simple as possible. Use our various search or product selection menus to find the watch models you require quickly and easily. Should you find anything you would like to purchase simply add it to your shopping cart. You will be taken to the checkout screen where you can either choose to checkout or continue shopping. Should you select the checkout option, you will then be asked to enter in your delivery details as well as make a payment.

Payment on delivery is available for Lagos customers ONLY! Feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Refunds are made only if returned product remains in mint condition, unused and returned with original packaging. Kindly check out our “Order Returns & Cancellation policy”. Link here

Should an item not meet with your satisfaction for whatever reason you may return the goods to baajoo.com within seven days of receipt. You will refund less all direct costs incurred by baajoo.com associated with the order such as actual delivery costs. The goods must be returned with all packaging, documentation and be undamaged (watches must be unworn). A written reason for the cancellation must accompany the returned goods. If an unwanted product is returned and exchanged for a different product, the customer will be charged or refunded any price difference plus return shipping.

Kindly check out our “Order Returns & Cancellation policy”. Link here

Baajoo.com is the official watch eShop for Procomserve. Procomserve is a wholesale B2B and B2C distributor of authentic quality products in Nigeria.

We have made shopping as simple as possible. Use our various search or product selection menus to find the watch models you require quickly and easily. Should you find anything you would like to purchase simply add it to your shopping cart. You will be taken to the checkout screen where you can either choose to checkout or continue shopping. Should you select the checkout option, you will then be asked to enter in your delivery details as well as make a payment.

Procomserve owns and runs “baajoo.com”. Therefore, all payments and transactions are made through the Company. Worry Not! Your payments will be confirmed, orders processed and delivered as requested.

Yes! Your card is 100% secure. We have partnered with Paystack for all payments and transactions.

Paystack is PCI DSS Level 1 certified, the highest level possible in the global card payments industry. You can trust that your card is secure.

They’re licensed by the Central Bank of Nigeria as a Payment System Service Provider and are listed on the Visa and Mastercard partner databases.

Yes! This method of payment is available via the Paystack platform.

The main price which is crossed out represents the products RECOMMENDED RETAIL PRICE which you can expect to pay for on baajoo.com. Watches on sale are always crossed out to reflect current discount prices.

We have tried to make contacting us as simple as possible. Feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Unfortunately not! All purchases and payments must be completed via our online store. Orders are dispatched from our warehouse in Lagos and transported with DHL Couriers. We do however offer a collection option if you wish to collect your order from our Lagos warehouse office. Feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Once baajoo.com has dispatched your order, you will receive your DHL courier tracking number via email, text or DM. If you would like us to assist you with your tracking number, feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Yes! You can. If you would like to confirm availability of any watch model before ordering, feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Baajoo.com is the official watch eShop for Procomserve. Procomserve is a wholesale B2B and B2C distributor of authentic quality products in Nigeria.

Yes! We guarantee that all our watches are authentic and genuine, all watches are delivered with warranties.

Don’t hesitate to contact us for any further information and or carry out your due diligence via the four-digit (or three-digit) module number marked on the back cover of your watch:

https://support.casio.com/en/manual/manuallist.php?cid=009

We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Sign Up for Discount Coupons

Join Our Newsletter
Subscribe to Baajoo store mailing list to receive updates on new arrivals, special offers and other discount information.