Delivery

How do I track my order?

Once baajoo.com has dispatched your order, you will receive your DHL courier tracking number via email, text or DM. If you would like us to assist you with your tracking number, feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

Do I qualify for a refund?

Refunds are made only if returned product remains in mint condition, unused and returned with original packaging. Kindly check out our “Order Returns & Cancellation policy”. Link here

Am I able to return a product?

Should an item not meet with your satisfaction for whatever reason you may return the goods to baajoo.com within seven days of receipt. You will refund less all direct costs incurred by baajoo.com associated with the order such as actual delivery costs. The goods must be returned with all packaging, documentation and be undamaged (watches […]

How do you ship?

We offer same day delivery on orders placed before 12 noon within Lagos. Deliveries within Lagos takes 24 hours. Orders shipped outside Lagos are within 2 – 7 working days.

How do I shop on baajoo.com?

We have made shopping as simple as possible. Use our various search or product selection menus to find the watch models you require quickly and easily. Should you find anything you would like to purchase simply add it to your shopping cart. You will be taken to the checkout screen where you can either choose […]

Do you Run Payment on Delivery?

Payment on delivery is available for Lagos customers ONLY! Feel free to contact us on 08135499694 or via email at customer.support@baajoo.com (we strive to respond to all emails within 2 hours of receipt).

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